Return Policy
Condition of Merchandise:
To return a product the following conditions must be met:
- New and Unused Condition
- In the Original Packaging
- Disposables and Cartridges are FINAL SALE
Return & Exchange Policy: 30 Day Hassle Free!
Providing that the above statement regarding Condition is met, here is our return policy:
Full Refund:
- Within 14 Days
- Like New and Unused Condition
Store Credit:
- Within 30 Days
- Like New and Unused Condition
Items cannot be returned after 30 days.
Obtain a Return Merchandise Authorizations (RMA)
Email info@devinenaturals.com within 30 Days of your purchase to obtain an RMA. We will follow up with you regarding the specifics of your return and issuance of the RMA.
Shipping Returned/ Exchanged Merchandise
You are responsible for shipping merchandise back to us after obtaining an RMA.
NOTE: Do NOT ship any items without obtaining an RMA!
Shipping Address:
deVINE Wellness
619 E Broadway
Boston Ma 02127
Please note the RMA# on the packaging or inside the box.
What is not covered under our Return Policy?
Items that are marked as such. Simple right? If there is a product on our site that is not returnable we will note it as such on the product page. These are typically close out or final sale items. Gift Cards are non refundable. Disposables and cartridges are FINAL SALE.
In Store Sales Return & Exchange Policy:
Full Refund:
- Within 14 Days
- Like New and Unused Condition
Store Credit:
- Within 30 Days
- Like New and Unused Condition
Note: All In Store Sales are FINAL after 30 Days - No Returns.